Report, edit, etc...Posted by Staredit.Net Essence on 2004-04-12 at 00:31:58
If you don't really know about computer, you no longer have to feel bad.
IF YOU THINK YOU'RE DUMB ABOUT COMPUTERS, READ THIS, YOU'LL FEEL BETTER.
Take heart, anyone among you who believes he or she is technologically
challenged, you "isn't seen nothing" yet. This is an excerpt from a
Wall Street Journal article:
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was
hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Dell customer called to say he couldn't get his computer to
fax anything. After 40 minutes of troubleshooting, the technician
discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "Send" key.
4. Yet another Dell customer called to complain that his keyboard no
longer worked. He had cleaned it by filling up his bathtub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
5. A Dell technician received a call from a customer who was enraged
because his computer had told him he was "Bad and an invalid." The tech
explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
6. A confused caller to IBM was having trouble printing documents. He
told the technician that the computer had said it "couldn't find printer."
The user had also tried turning the computer screen to face the printer-but that his computer still couldn't "see" the printer.
7. An exasperated caller to Dell Computer Tech Support couldn't get her
new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happened." The "foot pedal" turned out to be the computer's mouse...
8. Another customer called Compaq tech support to say her brand new
computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?"
9. Another IBM customer had trouble installing software and rang for
support. "I put in the first disk, and that was OK. It said to put in
the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" implied removing Disk 1 first.
10. A story from a Novell NetWare SysOp:
CALLER: "Hello, is this Tech Support?"
TECH: "Yes, it is. How may I help you?"
CALLER: "The cup holder on my PC is broken -and I am within my warranty period. How do I go about getting that fixed?"
TECH: "I'm sorry, but did you say a cup holder?"
CALLER: "Yes, it's attached to the front of my computer."
TECH: "Please excuse me. If I seem a bit stumped, it's because I am.
Did you receive this as part of a promotional at a trade show? How did you get this cup holder? Does it have any trademark on it?"
CALLER: "It came with my computer. I don't know anything about a
promotional. It just has '4X' on it."
At this point, the Tech Rep had to mute the caller because he couldn't
stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder and it had snapped it off the drive.
11. A woman called the Canon help desk with a problem with her printer.
The tech asked her if she was "running it under windows." The woman
responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine."
12. And last but not least:
TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program
Manager."
CUSTOMER: "I don't have a 'P'".
TECH SUPPORT: "On your keyboard, Bob."
CUSTOMER: "What do you mean?"
TECH SUPPORT: " 'P' on your keyboard, Bob."
CUSTOMER: "I'm not going to do that!"
IF YOU THINK YOU'RE DUMB ABOUT COMPUTERS, READ THIS, YOU'LL FEEL BETTER.
Take heart, anyone among you who believes he or she is technologically
challenged, you "isn't seen nothing" yet. This is an excerpt from a
Wall Street Journal article:
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was
hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Dell customer called to say he couldn't get his computer to
fax anything. After 40 minutes of troubleshooting, the technician
discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "Send" key.
4. Yet another Dell customer called to complain that his keyboard no
longer worked. He had cleaned it by filling up his bathtub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
5. A Dell technician received a call from a customer who was enraged
because his computer had told him he was "Bad and an invalid." The tech
explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
6. A confused caller to IBM was having trouble printing documents. He
told the technician that the computer had said it "couldn't find printer."
The user had also tried turning the computer screen to face the printer-but that his computer still couldn't "see" the printer.
7. An exasperated caller to Dell Computer Tech Support couldn't get her
new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happened." The "foot pedal" turned out to be the computer's mouse...
8. Another customer called Compaq tech support to say her brand new
computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?"
9. Another IBM customer had trouble installing software and rang for
support. "I put in the first disk, and that was OK. It said to put in
the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" implied removing Disk 1 first.
10. A story from a Novell NetWare SysOp:
CALLER: "Hello, is this Tech Support?"
TECH: "Yes, it is. How may I help you?"
CALLER: "The cup holder on my PC is broken -and I am within my warranty period. How do I go about getting that fixed?"
TECH: "I'm sorry, but did you say a cup holder?"
CALLER: "Yes, it's attached to the front of my computer."
TECH: "Please excuse me. If I seem a bit stumped, it's because I am.
Did you receive this as part of a promotional at a trade show? How did you get this cup holder? Does it have any trademark on it?"
CALLER: "It came with my computer. I don't know anything about a
promotional. It just has '4X' on it."
At this point, the Tech Rep had to mute the caller because he couldn't
stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder and it had snapped it off the drive.
11. A woman called the Canon help desk with a problem with her printer.
The tech asked her if she was "running it under windows." The woman
responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine."
12. And last but not least:
TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program
Manager."
CUSTOMER: "I don't have a 'P'".
TECH SUPPORT: "On your keyboard, Bob."
CUSTOMER: "What do you mean?"
TECH SUPPORT: " 'P' on your keyboard, Bob."
CUSTOMER: "I'm not going to do that!"
Report, edit, etc...Posted by Yoshi da Sniper on 2004-04-12 at 01:05:51
Haha this was good. Its funny to look down at the world like this.
Then again, theres always my parents
Then again, theres always my parents
Report, edit, etc...Posted by Staredit.Net Essence on 2004-04-12 at 01:10:37
soemtimes, it is hard for parents to learn, since it is hard for them to remember....
it is very nice to have someone know as much computer as you in the family, then you can solve all the pc problems.
it is very nice to have someone know as much computer as you in the family, then you can solve all the pc problems.
Report, edit, etc...Posted by ent on 2004-04-12 at 04:52:48
lol the last one was funny...
I once convinced a person that he could burn cds in a normal cdplayer if he first burned the cd with a lighter... dumb person tried it on 3 cds...
I once convinced a person that he could burn cds in a normal cdplayer if he first burned the cd with a lighter... dumb person tried it on 3 cds...
Report, edit, etc...Posted by dashrike on 2004-04-12 at 07:51:53
I am the tech support for my family... Showing them how to do things like: get on the internet (my mom) etc. Funny sometimes...
Report, edit, etc...Posted by Staredit.Net Essence on 2004-04-12 at 09:04:18
QUOTE(ent @ Apr 12 2004, 03:52 AM)
lol the last one was funny...
I once convinced a person that he could burn cds in a normal cdplayer if he first burned the cd with a lighter... dumb person tried it on 3 cds...
I once convinced a person that he could burn cds in a normal cdplayer if he first burned the cd with a lighter... dumb person tried it on 3 cds...
I feel terrilby sorry for the person.... and you are evil
Report, edit, etc...Posted by Staredit.Net Essence on 2004-04-12 at 10:08:43
LMAO nothing like a good laugh in the morning 
Though I don't think every of them are true... If they are... My mom's a computer Godness...
Though I don't think every of them are true... If they are... My mom's a computer Godness...
Report, edit, etc...Posted by SpaceBoy2000 on 2004-04-12 at 15:42:15
Heh, there are sites on the, um, difficulties people have on the computer that become humourous. Did you know that there was keyborads that were made with an "Any Key" so that people wouldn't be confused?
Of course, I've always wondered how some people have such difficulties with their computers. Older people, I can understand, but come on, I've had calls from young people with really simple stuff (by that I mean early 20ish). Is it THAT hard to change your computer's resolution?
Of course, I've always wondered how some people have such difficulties with their computers. Older people, I can understand, but come on, I've had calls from young people with really simple stuff (by that I mean early 20ish). Is it THAT hard to change your computer's resolution?
Report, edit, etc...Posted by Staredit.Net Essence on 2004-04-12 at 15:48:27
~~that was great. [COUNTDOWN=04.01.6000,We Shall WAit,]
FOXER
FOXER
Report, edit, etc...Posted by Rayne on 2004-04-12 at 15:53:26
LOL wow thats halarious... sadly I know a few people who actually use there cd roms as cup holders.
Report, edit, etc...Posted by Mini Moose 2707 on 2004-04-12 at 17:56:23
There was a page called "Free Cup Holder" that had a Javascript which opened the CD tray for you. 
Report, edit, etc...Posted by BritneySpearsHater:( on 2004-04-12 at 18:05:39
Taht is funny thoe i have never seen anyone achully do any of that stuff!
Report, edit, etc...Posted by Staredit.Net Essence on 2004-04-12 at 18:54:50
I don't know if these are actually real cases, but I know I would feel better now, since I am not good with computers.