You know all those ladder hackers on USeast? I got pissed one day, and sent them this:
QUOTE
Look on US east on the starcraft ladder scores. 9999 points for hundreds of people huh? Its been like this for months. Why haven’t you guys done anything?
Its starting to make me angry how no one that intends to play the game fairly can get on the ladder.
You guys *claim* to have a 0 tolerance stance for hacks. And you let that happen. Think about what all the people will think when they see your next game on the shelves…
They sent me a huge email, but I'll highlight the key points.
QUOTE
The hacks mailbox is unable to provide support for the following issues:
* Obtaining lost or stolen account passwords.
* Replacing damaged, lost or stolen CD keys.
* Replacing lost or stolen items.
* Requests for technical support and/or games play hints.
QUOTE
While it is our goal to combat cheating and hacking on multiple fronts, we realize this effort will be difficult without the active support of our customers and fans. With assistance, such as that provided by our customers and fans, our efforts to diminish cheating and hacking within the Battle.net community will prove to be more effective. Thank you for your show of support and concern, it is appreciated by each and every individual within our company.
QUOTE
***************************************************************************
* Please Note: *
* If your message contains obscenities, abusive, or threatening language *
* directed at our staff, it will be discarded without further action. *
* Please remember that the people who read emails at this address are *
* working to address and/or resolve the issues submitted to us. - Hacks *
***************************************************************************
Geez. I thought they'd have the decency to anwser why they haven't done anything. I think they've dropped support for SC 100%.